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Capabilities

Eight areas. One set of records.

Every capability below is in use by live dealership accounts today. Descriptions are kept at the level of what each area does for the business.

01

Vehicles and stock

A single, accurate record for every vehicle from arrival to sale.

  • Vehicle records with specification, pricing, images and listing readiness.
  • Purchase costs, preparation spend and part-exchange values held against each vehicle.
  • Price history, pending sales and traded or disposed stock tracked in one place.

02

Leads, customers and appointments

Enquiries become customers, and customers become appointments, without re-keying.

  • Leads captured from your connected website and social channels.
  • Customer records linked to the vehicles and documents that matter to them.
  • Appointments with confirmations sent to the customer.

03

Sales documents

Invoices, work receipts and warranty paperwork produced from the vehicle record.

  • Invoices and work receipts generated from the data you already hold.
  • Warranty documents issued and stored against the sale.
  • Documents emailed to customers from your own business mailbox.

04

Deposits and payments

Take vehicle deposits and card payments online, reconciled to the sale.

  • Card payments handled by a regulated payment provider; CarMarket never stores card details.
  • Deposits recorded against the vehicle and the customer.
  • An optional online shop for parts and accessories, available to selected businesses.

05

Dealership websites

A public website that publishes straight from your stock, on your own domain.

  • Vehicle pages, enquiry and appointment requests fed directly into the platform.
  • Search-engine metadata, sitemaps and structured data generated for you.
  • Privacy-respecting web analytics built in.

06

Marketing and social publishing

Publish vehicles and stories to the channels you have connected, with approval before anything goes out.

  • Social posts with captions prepared from the vehicle record.
  • Scheduled and reviewed posts, with the results reported back.
  • Connected accounts belong to the business and can be disconnected at any time.

07

Analytics and reporting

Stock, revenue, costs and sales reported from the same records you work in.

  • Inventory ageing and readiness at a glance.
  • Revenue and cost views including VAT treatment.
  • Website traffic and enquiry sources alongside sales outcomes.

08

Business operations

Roles, permissions and multi-site structure for businesses that need them.

  • Owner, manager and staff roles with access limited to each business.
  • Multiple dealerships or brands run from one account.
  • Audit records of the actions that matter.

Interested in running your business on CarMarket?

Onboarding is managed personally during the controlled rollout. Tell us about your business and we will come back to you.